General Conference Information

Venue :

Prime Plaza Hotel Sanur – Bali

Accomodation :

For help booking accommodation or if you have any queries about your hotel reservation, please visit the registration desk where one of the organisers will be able to assist you.

Certificate of Attendance

A certificate of attendance will be provided for all attendees of the pre-conference training course and main conference and will be available for downloading in the email.

Emergency Procedures

In the event of an emergency at the, please follow the instructions from the staff.

First Aid

In the event of an accident or an emergency, contact a member of the organization at the registration. Please be as accurate and as concise as possible with any information you are providing, especially the exact location of the emergency.


The conference organising committee or its agents will not be responsible for any medical expenses, loss or accidents incurred during the conference. Delegates are strongly advised to arrange their own personal insurance to cover medical and other expenses including accident or loss. Where a delegate has to cancel for medical reasons, the normal cancellation policy will apply.

Lost and Found

If you have misplaced any personal items or found an item to hand in, please visit the registration desk located on the Lobby Level.

Mobile Phones

Delegates are kindly requested to keep their mobile phones on silent in all rooms where scientific and educational sessions are being held, as well as in and around the poster exhibition area.

Names Badge

A name badge will be provided on arrival to the conference upon presentation of the relevant registration documents. The name badge must always be worn and is to be visible both inside the meeting rooms and sessions, as well as at all events organised during the meeting, including the supporting social programme.

Smoking and Electric cigarettes

Smoking is forbidden in all the indoor public areas, such as bars, restaurants, hotels, offices, shops, etc. except for the places with reserved smoking areas, provided with a suitable ventilation system.

Exhibition, Posters and Catering

The exhibition will take place on the Lobby Level, right in front of the main Ballroom. Poster Area will be in the Nagara Room of Prime Plaza Hotel.

Refreshments will be located in several areas and Lunch will be located at the Restaurant on the Ground Floor with the following times:

Internet Access

Free internet facilities are available in the conference area during congress hours.

Registration Times

The registration desk will be open at the following times:

Social Media

Follow @ISoPonline on Twitter, LinkedIn, Instagram, and Facebook and get all the latest updates. We encourage you to tweet and post your highlights during the conference using the hashtag #ISoP2023Bali.

Share with ISoP your experience! Take photos during the conference, when networking, or even enjoying time with friends and colleagues, and tag us at @ISoPonline on Facebook, Instagram, Twitter, and LinkedIn – we will repost all photos and make a collage with the best highlights of the Bali event!

Speaker Preview Room Times

The location of the SPEAKERS´ PREVIEW ROOM and opening hours are as follows:

Legian Room (1st Floor)

Monday – Thursday: 08.00 – 17.00 pm local time

Useful Telephone Numbers

Telephone numbers in Indonesia have different systems for landlines and mobile phones: landlines use area codes, while mobile phones do not. For landline area codes, the digit “0” is added in front when dialing domestic long distance from within Indonesia, but is always omitted when calling from abroad. Instead, callers would use the Indonesian country code +62, followed by the area code, without the “0”. To make a phone call to Indonesia from abroad via landlines, callers dial +62, followed by the area code and subscriber’s number, omitting the ‘0’.  For calls to mobile wireless phones (GSM) from abroad, callers dial +62, followed by the subscriber’s number, omitting the ‘0’.

  • Police/General Emergencies: 110 or 112 (From Satellite and Mobile Phones)
  • Ambulance and Medical Emergencies: 118 or 119
  • Firefighter: 113
  • Search and Rescue (BASARNAS): 115
  • Natural Disaster Assistance: 129
  • International Phone Number Information: 102
  • Local Phone Number Information: 108
  • Domestic Call Operator: 100 and 106
  • International Call Operators: 101 and 107
  • Bureau of Public Communication of the Ministry of Tourism: +62 21 3838899